I have been wearing hearing aids for 15 years seeing different audiologists in different states. I am always pushing the limits of my hearing technology for all of the new bells and whistles to make my life easier. I chose Ascent for my latest upgrade. Dr. Jacobsen worked with me ,trying several brands over months before she found the perfect solution for me. Anything that she didn’t know , she found tech support to help with . Rosemary at the front desk squueezed me in on a number of occasions and is always ready to help. They also saw my somewhat difficult 90 year old mother and did a beautiful job with her as well. I would highly recommend Ascent.