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Andreia Gonneville, Patient Care Coordinator

Andreia S. F. Gonneville has been a dedicated member of the RJ Audiology team for the past 7 months, serving as a Patient Care Coordinator at the Dartmouth location. Originally from Lisbon, Portugal, Andreia has called the community home for 35 years. She holds educational qualifications from both Portugal and Massachusetts, USA, and is fluent in both Portuguese and English, which allows her to bridge communication gaps for Portuguese-speaking patients.

Andreia is passionate about working in an environment that prioritizes the needs of patients and fosters respect among colleagues. She chose to pursue a career in the hearing industry to be part of a team that provides high-quality, personalized care to individuals seeking improved hearing health. The highlight of her role is witnessing the joy patients feel when they experience the life-changing benefits of hearing aids—a moment that reminds her to appreciate the everyday things in life.

In her personal life, Andreia enjoys spending quality time at home with her husband Jay and their three cats, Banjo, Trixie, and Hailie. She has a love for reading, knitting, and sewing, as well as decorating her home and the office space to reflect the seasons. Andreia also takes pride in assisting patients with translations when needed, ensuring they receive the best possible care.

Fluent in both English and Portuguese, Andreia is always ready to offer a helping hand, whether it's guiding patients through the hearing aid selection process or simply making them feel more comfortable during their visit. She is proud to be part of a team that delivers exceptional service and care, from the first phone call to the ongoing patient relationship.

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