Hear what others are saying to see what you can expect on your journey.
We are dedicated to improving the lives of the hearing impaired, one patient at a time. Everything we do is to help people with hearing loss enjoy the sounds, voices, people and conversations in their lives. We take great pride in helping people get back the gift of hearing—there is nothing more gratifying.
I’ve been wearing Hearing Aids for about 3 years. Bought two basic moulded Oticons at an Audiologist down the street that was miffed that I wouldn’t spend $4,000 on high end ones. All I received were the two Hearing Aids and a small brush tool for cleaning. I wipe them off each day and clear any ear wax clogs. One (my worst ear) stopped working. I googled on site repairs & Ascent Audiology popped up.Their web site was well designed, welcomed walk-ins & did many repairs on site. Today I went to the Dartmouth Office & Dr. Jacobson was there. I fully expected that I’d be w/o my left aid for a couple of weeks or so. She looked at it & said the ear-wax filter (didn’t know there was one) was clogged & needed replacing. Apparently, I should have received a small supply of filter replacements in the beginning, but didn’t. Dr. J showed me how it’s done & sold me a few replacement filters for $6 and now I’m back in business. I couldn’t be happier & when I need some service or a Hearing Test or new Hearing Aids , I’ve got somebody I can trust that knows what their doing to work with me!
What a beautiful and clean office. Very professional and warm staff. Would definitely recommend for my friends and family.
I don't like writing reviews but after wearing these aids for a couple of weeks now I still get excited when I put them on. I bought the Starkey Livio AI hearing aids. What a game changer I work in a noisy environment and the aids use the GPS in my connected phone to track my location and movement to see if I'm driving or at work and changes the program to fit the environment. I can even create my own programs to fit any noise environment , I can watch TV or listen to music streamed directly to the aids with a supplied Bluetooth broadcaster. Did I mention I can talk on my phone using the aids. As a bonus I can use them as a language translator ala Star Trek. "Speak into the phone please" and the English translation goes straight to my aids 27 languages! I love these things.
Tech stuff aside working with the audiologist Rena was great. I found her to be very knowledgeable. She conducted a thorough hearing examine and worked with me to determine which aids best fit my needs. Rena programmed the aids to match my hearing profile and tweaked them during follow-up visits. She spent an hour explaining how to use them and what to expect as my brain adjusts to all the new sounds I'd been missing all these years. Frankly I had no clue that hearing and understanding conversation was not just making things louder. The professionalism, attention to detail and the patient in this office front and back is unsurpassed.